Contact Us

Do you have any questions? Please contact us and we will be more than happy to assist you. 

Customer Service Hours:

MON-FRI: 1 PM - 9 PM

Closed SAT & SUN for parties

If you're looking for package details and prices, you can learn about our packages here. Our most Frequently Asked Questions are listed here.


(860) 470-4686

As we are often out making dreams come true, kindly gives us up to 1 to 2 business days to respond to booking requests and inquiries. Thank you. 

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(860) 470-4686

Based in Connecticut

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© 2018 Fairytale Enchantment. It is not the intention of Fairytale Enchantment to violate any copyright, trademark, or licensing laws. Our characters are generic and not name brand copyrighted characters. We only accept party bookings from our customers who are aware that we don't represent any licensed characters. In the event you require a licensed copyrighted character, you should contact the company and or copyright holder. Click here to read our Privacy Policy, Cookie Policy and Terms of Use.